Terms of Service

MASTER AGREEMENT · EFFECTIVE MARCH 9, 2026

These Terms of Service constitute a binding legal agreement between you ("User" or "Customer") and Velozar Labs ("Provider", "we"). By accessing our website or installing our software, you agree to these terms.

Part I: General Terms

License Grant

Velozar Labs grants you a limited, non-exclusive, non-transferable license to use our software for internal business operations. For Atlassian Marketplace apps, this license is scoped to the specific Jira Cloud site (instance) on which the app is installed. The license may not be transferred to a different Atlassian site without a separate purchase. You agree not to reverse engineer, decompile, or redistribute the software without our written consent.

Governing Law & Jurisdiction

These Terms shall be governed by the laws of India. Any disputes arising under this agreement shall be subject to the exclusive jurisdiction of the courts located in Lucknow, Uttar Pradesh, India.

Warranty Disclaimer

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE". VELOZAR LABS DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE SERVICES WILL BE ERROR-FREE OR UNINTERRUPTED.

Limitation of Liability

IN NO EVENT SHALL VELOZAR LABS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

Part II: Product-Specific Addendums

Product: NIS2 Compliance Monitor for Jira

Platform: Atlassian Forge (Jira Cloud)

1. Regulatory Disclaimer
This software is a workflow automation tool, not a legal service. While it assists in tracking deadlines mandated by the NIS2 Directive, Velozar Labs does not provide legal counsel. You are responsible for verifying breach incidents and submitting reports to the relevant authorities.

2. Service Availability
This application relies on the Atlassian Forge platform. We cannot guarantee uptime during Atlassian service outages or maintenance windows.

3. Billing and Payments
All subscription billing is processed by Atlassian Marketplace under Atlassian's own Marketplace Terms of Use. Velozar Labs is not the payment processor and does not handle or store any payment information. Refund and billing disputes are subject to Atlassian's Marketplace policies.

Contact & Notices

For legal notices, disputes, or questions regarding these Terms, please contact:

Velozar Labs Legal Team
Email: support@velozarlabs.com